Who we are

Our website address is: www.topthermoforming.com.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. if you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Our basic principles

· Your information belongs to you
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
· We protect your information from others
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
· We will respond to privacy-related questions we receive.

Why we process your information

We generally processyour information when we need to do so to fulfill a contractual obligation, or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service), including:
· make enquiries and trades
· preventing risk and fraud
· answering questions or providing other types of support
· providing and improving our products and services
· providing reporting and analytics
· testing out features or additional services
· assisting with marketing, advertising, or other communications
We only process personal information for above-mentioned situations after considering the potential risks to your privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information. In general, we will keep your information for 3 years.
We may process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where your data is sourced and it already comes with consent or where we are required by law to ask for your consent in the context of some of our sales and marketing activities. At any time, you have a right to withdraw your consent by changing your communication choices, opting out from our communications or by contacting us.

Your rights over your information

We believe you should be able to access and control your personal information no matter where you live. Depending on how you use our website, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information (for example, direct marketing). We will not charge you more or provide you with a different level of service if you exercise any of these rights.
Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents.
If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.